- Most organizations reward individual success/accountability, making real teamwork extremely difficult.
- Avoid 'groupthink' by rewarding openness - thank people for bad news and for disagreeing with you. Frowning, scowling and defending your own views will turn teamwork into conformity.
- Excessive use of authority, however subtle, creates 'yes men' (women).
- This is not to say that you need to accept endless discussion.
- It is HOW you resolve disputes not whether you do.
- Increasing complexity = more specialists, = more pooling of ideas = more teamwork.
- The days are long gone when one person can call all the shots.
- Genuine teamwork reduces isolation and makes change less frightening.
- Effective teams use a process to review regularly how they are doing.
- Team members contribute specialist knowledge, but they should be encouraged to be generalists in the way they behave in the team - at different times leading, enhancing harmony, generating new ideas.
- Good leaders understand how team members differ in terms of their personalities and hidden agendas.
Skills for Managing Effectively
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